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> Install Problems, Windows - Wrong Volume error
jordarkelf
post Feb 14 2005, 05:04 AM
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I wanted to give MIV a new try (I only completed Spire before), and tried reinstalling it Saturday. Unfortunately, without success: disc 1 installs okay, but when I get to around the end of disc 2, just after copying the fifth or xisth video file to disc, Windows comes with an error:

"Windows - Wrong Volume"
"The wrong volume is in the drive. Please insert volume %1 into Drive F:"
"Cancel / Try Again / Continue"

The install is stopped until I chose anything. Note, this is a Windows message, not Installshield.

Chosing 'Cancel' terminates the install, leaving me to start over. Chosing 'Try again' just pops up the message again and again. 'Continue' does the same, but also manages to crash explorer.exe half the time.

If I remove disc 2 and enter disc 1, and then chose either 'Try Again' or 'Continue', the install ends with an error it could not copy a file from disc 2 (duh), and then immediately launces the uninstall down.gif

If I close the dialog with the 'x' button, it just keeps returning until, again, explorer.exe crashes.

No helpful response from Ubi support, since I am not American or French.

I am trying to install using the Dutch language (mainly to get subtitles), on a clean WindowsXP SP2 (two days old, not tweaked). I also tried installing using English, with the same problems. I cleaned out the save folder in my documents before install.

Any suggestions/help?

The only thing in the MSKB is http://msdn.microsoft.com/library/en-us/w2kmsgs/819.asp , which is useless.
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launton
post Feb 15 2005, 04:18 AM
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If you have two drives try installation from the other drive. Try installing in safe mode, somethimes trying the simple things first that can be overlooked. Also out of interest try copying the whole contents of the disk to a folder on your desktop to see if the disk has errors with basic reading.
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DaDungeon
post Feb 15 2005, 07:16 AM
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If it gives you fits still . . .
if the second drive can't handle dual layering any better than the first could . . .

a clue can be found . . .
in the last entry for my Myst IV Installation Saga, I think.

If that ends up too overwhelming, too . . .
there are some technical threads over on the Ubi forums . . .
that could also offer some "quirky install" wisdoms gained.


--------------------
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jordarkelf
post Feb 15 2005, 12:32 PM
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Tink: looks like you had the same dang error.

I fixed it now… by completely copying both DVDs to harddisk images using Alcohol 120%, and then installing from the virtual DVD-ROM discs.

Bloody Micro$oft… now my mouse is forced to the left border when I start MIV and stays there… I can't even select any option down.gif

I'm going to try some more tricks…
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Tyketsu
post Jul 27 2005, 04:50 AM
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hello , i got the same problem has him ^ . and i tried the same trick.
( copying all data from DVD to hard disk in one map and then install it )
the installation works fine but when i try to start the game i got this error



does anyone know whats wrong ?
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