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Guild of Greeters _ Myst / Riven / Exile _ Exile Install Problems

Posted by: Joseph Dec 4 2005, 05:09 PM

I have an interesting problem with Exile.
Awhile ago I could play Exile fine on my computer, I had the four discs originally.
I uninstalled it after I had beaten it to free up some disc space. Later,recently, I've been trying to reinstall it to visit J'nanin and Voltaic and whatnot. I couldn't reinstall it. It acted as if the game was still installed, giving me a Play option. I tried it, but it said it couldn't find M3.exe
I've tried it with the DVD that comes with M4, same result.
On the Control Panel, it says that Exile is still installed, but it takes up 0.14 MB. Thats definatly not the full install!

Any ideas? confused1.gif

Posted by: William H. Maier Dec 4 2005, 05:13 PM

Try going to add/delete programs through control panel and see if it is still in there. If it is try deleting it through this program.

Posted by: Joseph Dec 5 2005, 03:33 PM

I have tried it, the computer does absolutely nothing.

I'm just wondering if there is an install file left on my computer, making it seem as if the game is installed when it really isn't

Posted by: Ayli Dec 5 2005, 04:09 PM

Joseph, see if any of the options will help out.

1. Search your computer for exile files. Delete them, including the directory.

2. If you have Norton System Works, you can check your Windows with "Windows Check" options. It will find orphan files or shortcuts that you can delete if you are sure what they are. Select "Let me choose" option in order to be in control of this operation.

3. Of course, if you are an Advanced user, you could check your Registry (regedit) for the orphan files and delete them. I would search for ubisoft or exile names. This is a dangerous option, so use it if you are really know what you are doing at your own risk.

Also don't forget to delete temp files in your temp directory. Make sure that view system files is turned on in your folder options and search for that folder.

Posted by: Ken Telinome Dec 5 2005, 04:42 PM

If that doesn't work, you should be able to open the Exile CD (not autoplay it, actually view the files) and run the setup file there. That should force the game to install itself over, even if other files there are present. Good luck with this, Exile is quite the game!

Posted by: Ayli Dec 5 2005, 08:32 PM

Found at

See if it might help. Good luck.

Posted by: Joseph Dec 6 2005, 06:17 PM

QUOTE (Ken Telinome @ Dec 5 2005, 05:42 PM)
If that doesn't work, you should be able to open the Exile CD (not autoplay it, actually view the files) and run the setup file there.  That should force the game to install itself over, even if other files there are present.  Good luck with this, Exile is quite the game!

I have tried this, its really odd what happened.
It starts up as if it were re-installing, then it says that the game was sucsessfully uninstalled. Then I try to start it up and same thing as before happens.
It's really wierd!

I'm scanning with the Click fixer..... (fingers crossed)

Posted by: Ken Telinome Dec 6 2005, 07:10 PM

QUOTE (Joseph @ Dec 6 2005, 07:17 PM)
I have tried this, its really odd what happened.
It starts up as if it were re-installing, then it says that the game was sucsessfully uninstalled. Then I try to start it up and same thing as before happens.
It's really wierd!

shock.gif That is very odd indeed! The only other thing I can think of is trying to install the game into a different directory. I hope we get this worked out!

Posted by: UruBoo Dec 7 2005, 06:10 AM

That's really odd, Joseph, but not unusual. Sometimes, for that things that only happen in "computer business", something was left over in your Registry telling your Exile Installation program that it is still there.

The only solution, I'm afraid, is to deal with the registry using regedit (as Ayli pointed out). I have done that before, so, you can do it. If you do not have any Ubisoft game/program installed (other than Exile), do a search (F3) on Ubisoft and delete all instances that apear during your search.

After that, try to install de game again. It most probably will install this time. THEN, immediatly, UNINSTALL it again. Therefore, you will make sure it is removed from the 'puter along with some "left overs" smile.gif .

Reinstall it and enjoy it biggrin.gif .

(Note: if you are unconfortable using regedit 'cause you're afraid of causing damage to your system, try to call someone (a tech) you know understands the stuff)

Posted by: Joseph Dec 7 2005, 10:54 AM

That clickfixer thing was cool, but being a trial version, it would only fix 50 out of the *ahem* 500-some bugs it found, I dont know if that will actually do anything substantial, but hey, it's 50 bugs less.

What exactly is Regedit? Is that a program? Also, unfortunately, I do have other Ubisoft games(hard not to-seems like they publish everything nowadays) so I'm kinda afraid of deleting my saved games, but its worth a try.

Thanks guys!

Posted by: Ayli Dec 7 2005, 11:27 AM

Joseph, since you don't know what Registry is (it is one big file that keeps all the important information of the programs and hardware installed on your computer and it's configurations), best not to mess with it but buy this software. $30 could save you a lot of aggrivation. If you don't have Norton System Works, it might be worth to buy this one, as it includes a lot of other helpful utulities. Of course it's twice the price, but worth it.

Posted by: kurtg1265 Dec 7 2005, 04:12 PM

If you have that many 'bugs' found with that program, it may almost be easier to make a backup of anything you would like to save, wipe the hard drive and do a fresh install of Windows. That way you would be starting with a squeaky clean Windows install and should find that you have alot less problems.

If any program you use to fix those bugs starts pointing any of them to the wrong places (usually they make a sort of best guess as to where any loose ends should be tied to), then you could be having alot more problems on your hands. If you happen to do all 500 manually and know exactly where they should point to, then you may be ok though.

Posted by: Joseph Dec 7 2005, 07:10 PM

Yeah ,our computer has almost 300 problems in the registry alone. I might have to get the software.
Is there some registry folder that I can directly search for Exile problems?

Posted by: UruBoo Dec 7 2005, 10:15 PM

Wow! I didn't know you have a lot of problems with your Registry, Joseph. In that case, start to mess with your Registry could be a pain in... you know what smile.gif . And also, you do have more Ubisoft programs installed in your 'puter. That really complicate the things.

I know I'm not being helpfull here but you should try to do what Kurt said: better backup your stuff, format your computer and reinstall everything. Sometimes, it's the best way to get rid of the bugs and you'll have a clean and smooth computer running innocent.gif .

Just for your info: I do the above every 4 months shock.gif ... ask Tech why I do this... (better close the "window", it's cold in here) lmao.gif .

Posted by: Tyr-anun Dec 8 2005, 10:50 AM

Ditto to what Kurt and Boo say. A disk format and a fresh copy of the operating system should take care of the problems, and any others you may not even know about. From what you have posted, it sounds like you may never have done this on this computer (just guessing here), so in addition to ridding yourself of the problems, you will be amazed at how much faster your system is after the rebuild. I do it from time to time, and I am still amazed every time!

And having done a bit of poking around in the system registry, I can tell you that fixing that many problems (and not causing more) is just about impossible without intimate knowledge of where the damaged software stores its information in the registry . . . Save yourself some headaches and start from scratch. It will be faster to do it that way anyhow, and you will actually know what is on your system . . . at least at first. smile.gif

Posted by: UruBoo Dec 8 2005, 07:11 PM

One other thing: I've been using a program called "Registry Mechanic". Since I started to use, it was a really hand to clean the mess some programs do when they install and uninstall themselves. It cost 30 buks, but worth the price...

Posted by: Darian Dec 19 2005, 12:27 AM

Kurt Q: If you have that many 'bugs' found with that program, it may almost be easier to make a backup of anything you would like to save, wipe the hard drive and do a fresh install of Windows. That way you would be starting with a squeaky clean Windows install and should find that you have alot less problems

I really like this utility. If you are going to do a hard drive wipe, this little sweetheart works really well. Or for any deletion, it doesn't just remove the file reference and leave behind gross amounts of data, but scrubs the hard disc space the deleted file occupied. There is a free version that has very few limits, and a purchasable pro version. thumbsup.gif thumbsup.gif

Posted by: Joseph Dec 20 2005, 10:49 AM

Geez deleting the hard drive ... thats pretty radical..
Would a registry fixer do the same thing?

I'm really arraid my computer would never be the same. I've got alot of stuff on it.

Posted by: kurtg1265 Dec 20 2005, 11:49 AM

Just out of curiosity, do you install alot of programs and then uninstall them later? If Windows doesnt uninstall everything that would leave alot of loose ends and could cause many of those bugs that you spoke of.

If you are that against doing a clean Windows install, you could try using a registry fixing program. I would suggest one that finds the errors and will give you the option to manually fix them. Then as you go through the bugs, it should be safe to delete anything that you know for sure that you had uninstalled and is no longer on your sysytem. The problem with alot of these is that if you let them fix the errors automatically, they look for the best possible solutions. That means if you had, say 2 games installed by the same company but uninstalled one and it left a registry entry there for it (and possibly even a folder or 2 in windows files), its possible that the program could link that registry entry (and any windows folders) to the other game. If something like that happens enough, or if it links something that shouldnt be to a critical program, it could start causing you alot of problems.

Posted by: Joseph Mar 4 2006, 06:18 PM

I downloaded a free program called

I scanned and I was absolutely shocked. There were about 1,200 problems found!

Then I ran a registry search for anything with the name "exile". There were only a few entrys pertaining to Myst : exile, but I deleted them.

Then I finally tried to reinstall Exile. Then "Install" button was finally available. I clicked on it, then the program ran the uninstaller and said " Exile has been uninstalled sucessfully". But it was never installed in the first place! Aaaaarg! Then when I run the disk again, instead of having an install option, it has a "play" button!

If I click on it, it says " cannot find M3.exe". Well of course you can't, dumb thing, you won't let me put it on there! I am nearly crazy over this thing, I don't know what the heck is wrong!

Posted by: budgiemom Mar 4 2006, 10:25 PM

hi, Joseph,
You have probably tried this; have you opened the drive and browsed the cd/dvd for exile..have you installed the direct x and quicktime files on that cd/dvd then run the setup.exe manually?

Posted by: Joseph Mar 5 2006, 02:16 PM

I never tried installing the direct x or the quicktime on the disc because my computer already has much later versions already.
Yeah , I've tried running the setup.exe from disc, same thing happens as before.

Posted by: Joseph Mar 8 2006, 07:33 AM

Now, I' tried to go through the registry manually, searching for and deleting anything with the keyword "exile".

Same thing as before happens. What have I not deleted? What is causing this problem?

Posted by: DaDungeon Mar 8 2006, 09:51 AM

I be curious . . .
since I had a heavy kinkage in the past . . .
as a result of having TWO ubisoft folders.

One was Ubisoft . . .
One was UBISOFT . . .
One was OK . . .
One had a straggler file that had to be manually uninstalled . . .
though there was no overt, easily spotted information to that effect in the game's documentation.

Once I had that little straggler file manually removed from the folder which had contained a hamstrung version of the game . . .
I then re-installed . . .
and the fresh installation went smoothly.

Another note:
My dvd drive, although it had no problems running most CDs and DVDs . . .
would occasionally spit up on certain DUAL-LAYERED DVDs.

Myst IV was a dual-layered DVD . . .
and some of the bizarre effects the initial attempt to install that game . . .
could very easily have been attributable to a sudden kick-up of that little intermittent dual-layer reading hiccup.

One or both of those two things might possibly be at the bottom . . .
of your computer's apparent insanity . . .

as could a worm or trojan's payload.

Just another thought.

Posted by: kurtg1265 Mar 8 2006, 08:38 PM

In the Windows folder itself, Windows does keep track of installed programs there as well. You may want to run a search for exile within the windows folder too and see if anything turns up there. Also on your main drive in the Program Files folder, there is one called Installshield Installation Information. Its possible that it never got deleted from there when you uninstalled it so it therefore thinks that it is still installed. (this is assuming you are running XP BTW)

Posted by: UruBoo Mar 9 2006, 06:00 AM

BTW, the Installshield Installation Information folder is an invisible folder. You have to turn all files/sub-folders in your Program Files folder to visible mode to have access to it.

Posted by: Joseph Mar 12 2006, 02:51 PM

ok, I found the invisible installation folder, but I don't see any evidence of a Myst III Exile install...

Posted by: kurtg1265 Mar 12 2006, 03:47 PM

You may have to go through each folder and open the setup.ini file in notepad to see what each installation in there is. Here is a sample of what you will see so you can tell what is what.

Once you do find the correct folder (if its there anyway), then you could delete the entire folder and its contents and then the game should reinstall for you.

Posted by: Joseph Mar 15 2006, 07:15 PM

Hmmmm, could't find it. There were a few folders that were empty or didn't contain a setup file...

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